Return & Refund Policy – The Belva Collection
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Return & Refund Policy

  • All products are thoroughly checked prior to dispatching/shipping. Any item still receive damaged or faulty can be exchanged by contacting us via WhatsApp. For faulty or damaged items received, the customers need to share the HD and uninterrupted video proof of the goods. (It is advised to always record the video of unpacking the parcel).
  • ln case, you are not satisfied with the Quality / Size / Material then you can exchange with the goods available on our store.
  • In the event of a product being exchanged, the difference of price value in products and shipping cost to be borne by the customer.